DLS named Best Places to Work winner for fourth consecutive year
Culture Driven Growth
Diagnostic Laboratory Services, Inc. (DLS), Hawaii’s largest locally owned laboratory, has been undergoing a period of healthy expansion in recent months. These new locations on Kaua‘i, Big Island and O‘ahu are not just the product of executive level negotiations. They’re a direct result of DLS’ frontline and backline employees living the ICARE values of innovation, compassion, aloha, respect and excellence when interacting with patients and each other. These guiding principles are saturated throughout the company through conscious, purposeful initiatives that help make DLS a great place to work.
ICARE
For all employees, from their first day in Na Pilina, DLS’ orientation program, the ICARE values are connected to each role to begin influencing performance and guiding decision making. Leaders talk with employees about ICARE and what it means to live them, and the behaviors associated with showing them to others. When an employee is recognized, DLS celebrates the values they demonstrated.
Service Makes the Difference
Supported by its motto of Great Science, Great People, employees are the heart of DLS. They put patients first with creative and innovative approaches. The team ensures a safe environment for patients, customers and employees by redesigning workspaces, offering remote work and flexible shifts, continuously communicating and offering a variety of listening posts. Through the Career Connections program, employees are given the tools, techniques and resources that enable them to grow and prosper with ongoing training to increase skills and deliver tremendous service for customers. DLS fosters career progression by actively engaging employees in development discussions. This helps guide them to positions where they feel they can make the greatest impact.
Lōkahi
DLS employs 800 people across 50 locations throughout Hawaii, Guam and Saipan. Keeping everyone engaged and connected to purpose across geographical barriers can be a challenge. In partnership with the management team, the Lōkahi Committee, made up of employees from across the company, creates avenues for two-way communication, teambuilding and fun to celebrate our diversity and our focus on the mission.
Diagnostic Laboratory Services, Inc.’s growth reflects the relationship between organizational workforce investment and employees’ commitment to DLS values. Together, they create a culture dedicated to community engagement and employee well-being. Receiving its fourth consecutive Best Places to Work recognition from Hawaii Business Magazine is a testament to these corporate driving forces.
